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Tap Contact on a shop homepage. If you aren’t already signed in to your Etsy account, you’ll be prompted to sign in. Type your question into the textbox. After you Send your message, the seller will be notified and can respond.
- We’ll connect you with the type of support that’s the best fit for your specific question: chat, phone, or email.
- Contact support.
- On the shop homepage, click Report this shop to Etsy in the sidebar.
- Select a reason from the dropdown and add a note. If your specific concern is not provided as an option, add the relevant details in the text box.
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How do I contact customer support on Etsy?
Tap Contact on a shop homepage. If you aren’t already signed in to your Etsy account, you’ll be prompted to sign in. Type your question into the textbox. After you Send your message, the seller will be notified and can respond.
How do you make a complaint to Etsy?
- On the shop homepage, click Report this shop to Etsy in the sidebar.
- Select a reason from the dropdown and add a note. If your specific concern is not provided as an option, add the relevant details in the text box.
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How do I send a message to Etsy?
- On a listing page, click Message Seller under the listing title.
- If you aren’t already signed in to your Etsy account, you’ll be prompted to sign in.
- Type your question into the textbox.
- After you Send your Message, the seller will be notified and can respond.
Does Etsy have support?
Support Specialists. We have a team standing by to help you with any problem you may have.
Can I complain about an Etsy seller?
If an item or a shop doesn’t comply with Etsy’s policies, you can report it on Etsy.com.
Does opening a case on Etsy hurt the seller?
Yes, opening a case on Etsy does hurt the seller.
Even if the seller wins the case and doesn’t have to issue a refund, they’ll still be penalized on Etsy for having an open case. Etsy states that cases opened against a shop in the past four months can hurt the shop’s visibility in searches.
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how do I complain about a seller – the Etsy Community
Go to the top of the main Etsy page and click on YOU, then on Purchases & Receipts. You can open a case there against the seller. You will also …
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Etsy headquarters address. 55 Washington Street, Suite 512, Brooklyn, NY 11201 · Company website. www.etsy.com · 1-800 phone number. 718-855-7955 · Support email …
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How to contact Etsy customer service … 1. Sign in to Etsy if you haven’t already. 2. Go to the Etsy Help Center. Quick tip: To access the Help …
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View customer complaints of Etsy, Inc., BBB helps resolve disputes with the services or products a business provides.
Where is Etsy messenger?
As an Etsy seller, the Messages feature is the main way you can communicate with your buyers on Etsy. To view your messages: On Etsy.com, go to Your account. Select the Messages icon.
Where is shop manager on Etsy?
Click right on the listing number to get right to Shop Manager > Listings.
Does Etsy give you an email address?
Your Etsy email address is the email ID you link to your Etsy during account setup. However, you can later change Etsy email address any number of times. The email address linked to your Etsy account is where you will get all notifications and updates. The payments you receive also come through your email address.
How do I get my money back from Etsy?
Choose Issue a refund. Select a Reason for issuing a refund and add an optional Message to buyer. If you want to refund the entire transaction, choose the box by Issue a full refund. If you want to partially refund the transaction, enter the Amount to refund next to the item.
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What happens if you never get your Etsy order?
If your order is Not Shipped yet, you can contact the seller to check in on the order. A case is a formal way to file a complaint against a shop. You can open a case after the date when your order should arrive.
How do I report a seller on Etsy app?
- Navigate to the listing you want to report.
- Scroll to the bottom right of the listing page and select Report this item.
- On the Report Listing page that appears, select the reason for reporting the item.
- Select Submit report.
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